Emnico, a Swindon based pro-active IT Services Company, has grown its IT Help Desk due to an increase in its take up of services from local and multi-national companies. Through providing a dedicated Help Desk, 85% of issues are resolved remotely, saving time and improving productivity for its clients.

Darren Beggan said "By us assuming the responsibility for our clients IT we proactively manage their IT assets becoming their trusted advisor. A lot of downtime is avoided through routine scheduled maintenance which is managed through our own developed tool. More businesses are becoming aware of such benefits and are outsourcing all or part of their IT. Being able to access a wider pool of skills and knowledge is very appealing".

Emnico provides a full range of support services including IT Security, Hosted Services, Software Development and procurement advice and supply. Partnerships have also been developed with providers where products, skills and expertise in very specific areas can be utilised.

Emnico employs 18 people and is a Microsoft Certified Partner and Small Business Specialist. More information about Emnico can be at www.emnico.com or can be contacted on 01793 614700.